While writing is no longer my primary line of work (editing is), you can view all articles I’ve ever written on my Authory page. I regularly write content about my experience with breast cancer on my other website, CandidlyCancer. I am also a freelance writer for WebMD, focusing on experience-based breast cancer content.
Current and former* full-time employers
- Salesforce (MuleSoft) – editing, editorial calendar scheduling, project management, internal stakeholder communication, SEO input, and content optimization, cross-team collaboration with Product Marketing, Developers, Solutions Architects, and more
- Senior Blog Editor (11/2021–02/2023)
- Managing Editor, MuleSoft content (10/2023–present)
- Salesforce – blog migration (MuleSoft to Salesforce), editing, editorial calendar scheduling, project management, internal stakeholder communication, SEO input, and content optimization
- Managing Editor, IT persona and MuleSoft content (03/2023–10/2023)
- G2* – editing, editorial calendar scheduling, project management, external stakeholder communication, SEO input and content optimization, program management, training and hiring
- Senior Content Editor (2021 until I left)
- Content Editor (2020–2021)
- Associate Content Editor + Writer (2019–2020)
Current and former* freelance clients
- WebMD – writing
- TestBox* – editing
- Lever* – editing
- Sales Hacker* – editing, editorial calendar scheduling, community user email communications
- Nextiva* – ghostwriting (2020–2021)
- Databox* – content writing
- Interview Kickstart* – editing
- Real Big Words* – editing and ghostwriting
Content types I write and have edited
- Marketing + communications
- Management, recruitment, and organizational skill-building
- Thought leadership (content marketing, editing, education, breast cancer awareness)
- Health (breast cancer specifically, experience-based content)
- Technology (trends, AI, VoIP)
- Education and writing skills
- Academic content and literary theory
- Sales
Sites I’ve written and/or edited for
- WebMD
- MuleSoft (Salesforce)
- G2
- Databox
- Hypercontext (previously Soapbox)
- Nextiva (ghostwriting, no byline from 2020–2021)
- Sales Hacker (ghostwriting, no byline)
- Many others!
Marketing
- Your Go-To Guide on Why Investing in Content Marketing Is a Good Idea
- Marketing on Clubhouse: Can Clubhouse Become a Viable Marketing Channel?
- 3 Content Marketing Tips for Event Professionals
- 3 Social Media Scheduling Tips to Deliver Consistent Content
- Providing a Top-Notch Digital Customer Experience Is More Crucial Than Ever
- Quarterly Planning: 6 Things to Include in Your Quarterly Plan
- 4 Things You Should Include in Your Annual Marketing Report
- Twitter Ads for B2B: How to Actually Generate Leads on Twitter
Sales
- Improve Sales and Marketing Alignment With Effective Team Meetings
- 5 Mistakes New Sales Managers Should Steer Clear Of
- Master Social Commerce: 12 Tips for Your E-Commerce Businesses
- 14 Salesforce KPIs B2B Sales Teams Track the Most
- 5 Account-Based Marketing (ABM) Tactics
- Improve Your Bottom Line With Expertly-Trained Sales Reps
- 10+ Sales Conferences Worth Your Time in 2021
- RevOps Career: How (and Why) to Find the Right RevOps Job
Technology
- The 10 Best MuleSoft Blogs in 2022: A Roundup
- How to Use Chatbot Marketing for an Online Store
- Reasons Using a Chatbot Is Beneficial for Your Travel Brand
- Using a Chatbot for Your E-Commerce Store: 5 Tips for Getting Started
- AI and Marketing: How to Further Your Lead Generation
Management, recruitment, and organizational skill-building
- 5 KPI Management Best Practices to Consider in 2021
- 7 Metrics to Include in Your Management Dashboard
- 6 Tips for Managing Schedules for Remote and Distributed Teams
- Managing Yourself: 3 Tips for Balancing Work as a New Freelancer
- 4 Habits to Help You Organize Your Workflow
- How to Write Recruiting Emails That Actually Get Responses
Quotes, features, and interviews
- 8 Content Marketing Mistakes Fire And Security Companies Make (INTERVIEW)
- How to Write Better Blog Posts (QUOTED IN)
- The Anatomy of a Perfect Blog Post (QUOTED IN)
Education and writing skills
Academic content and literary theory
- Master’s degree capstone final project at DePaul University
- A Brief Overview of Writing Center Theory and English Language Learners
Ghostwritten content (VoIP, AI, and sales)
All content in this section is ghostwritten by me, but listed underneath a different author’s name. Some posts are also listed above in their respective content categories.
- 10 Best Business Phone Apps in 2021
- VoIP for CPAs: How It Works and Why It Matters
- 5 New Year’s Resolutions in 2021 With Your Customers In Mind
- 6 Ways Conversational AI Can Help Your B2B Marketing Strategy
- 10+ Sales Conferences Worth Your Time in 2021
- RevOps Career: How (and Why) to Find the Right RevOps Job (co-authored blog post)
- 6 Ways SMBs Can Benefit Through Unified Communications
- How to Create a Customer Feedback Loop That Works
- Why Nextiva Is the Top Google Voice Alternative for Growing Businesses
Rebecca Reynoso 